Salim, M., Shams Eldine, A., Zidan, O., Aboal Asaad, M. (2019). Occupational Stress among Banking Employees at El Mansoura City. The Egyptian Journal of Hospital Medicine, 76(6), 4445-4451. doi: 10.21608/ejhm.2019.44526
Mohamed El-Hady Emam Salim; Alaa Abdel Wahed Aboel Maged Shams Eldine; Omar Omar Zidan; Mohamed Mahmoud Aboal Asaad. "Occupational Stress among Banking Employees at El Mansoura City". The Egyptian Journal of Hospital Medicine, 76, 6, 2019, 4445-4451. doi: 10.21608/ejhm.2019.44526
Salim, M., Shams Eldine, A., Zidan, O., Aboal Asaad, M. (2019). 'Occupational Stress among Banking Employees at El Mansoura City', The Egyptian Journal of Hospital Medicine, 76(6), pp. 4445-4451. doi: 10.21608/ejhm.2019.44526
Salim, M., Shams Eldine, A., Zidan, O., Aboal Asaad, M. Occupational Stress among Banking Employees at El Mansoura City. The Egyptian Journal of Hospital Medicine, 2019; 76(6): 4445-4451. doi: 10.21608/ejhm.2019.44526
Occupational Stress among Banking Employees at El Mansoura City
Department of Community Medicine and Industrial Medicine, Faculty of Medicine, Al-Azhar University
Abstract
Background: The International Labor Organization reported a number of worrying issues for workers in financial services; these included greater pressure on time, problems with ergonomics, conflicting roles, work demands, difficult relationships with customers, and a rising number of cases of stress and violence. Aim of the study: To assess the prevalence of occupational job stress among banking employees, to find out risk factors of occupational job stress and to recommend interventions that could prevent occupational stress among banking employees. Subject and methods: A study was conducted on 568 banking employees at El-Mansoura City. A cross sectional study using standardized questionnaire, and interventional study included application of stress management health education intervention program, were implemented. Evaluation was done six months after conduction of the intervention to measure the degree of success of the program. Results: the total number of the employees was 568; the majority of age group were between 25-45 years representing 79.1%. Among the studied participant 50.2% of them were working in national banks and 49.8% were working in private banks. 22.4% were manager while 57% were banker A and 20.6 were banker B. About 22.8% of national banks employees showed high stress level, while only 12% of private banking employees showed high stress level. Conclusions: this study showed statistical significance difference between national and private bank employees as regard the prevalence of health complaint. Age, gender, occupational degree and social relations at work among these study participants showed statistical significant difference between national and private banking employees.
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